BOOKING & CANCELLATION POLICY
FIRST, SEND US A MESSAGE WITH YOUR DESIRED DATES
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THEN, SECURE YOUR RESERVATION
Once we have confirmed via email, reservations are booked by sending the signed contract and a 50% deposit via e-transfer to:
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We cannot hold or book a reservation until the deposit and signed contract are received. No other method of payment is accepted at this time. Remaining 50% payment is due 30 days prior to check-in and the damage deposit is due 7 days prior to check-in.
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YOU WILL RECEIVE A BOOKING CONFIRMATION VIA EMAIL WITHIN 48 HOURS OF BOOKING.
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CANCELLATION​
Your deposit is non-refundable if your reservation is canceled within 60 days of check-in. However, if you have to cancel, we would open your dates up online and try to rebook the cottage for you. If we are successful in doing so, all money you have paid to date of cancellation would be refunded less the $500 non-refundable service fee. If we are unable to rebook the cottage, all money paid to date of cancellation would be forfeited.
If you wish to cancel prior to the non-cancellation period, your deposit (minus the $500 non-refundable service fee) will be refunded to you via e-transfer within 48 hours of receiving your cancellation request.
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REFUNDABLE DAMAGE DEPOSIT
A refundable damage deposit of $1,200 per week is due 7 days prior to check-in. This will be refunded within 72 hours of check-out if there is no damage, extra cleaning or garbage removal required. If there is damage, extra cleaning or garbage removal required, or additional internet usage, they will be subtracted from the damage deposit and the balance, if any, will be returned to you along with an email detailing those charges.
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PROOF OF HOME/ CONTENT INSURANCE
Prior to confirming your booking we also require proof of a home/content insurance policy to demonstrate that any damage made at the property during your stay will be covered by your home/content insurance.